Introduction
We recognise that your privacy is very important and we are committed to protecting the personal information we collect from you.
This Personal Information Collection Statement explains how, via our website, we collect, use, disclose, and protect personal information in compliance with the Australian Privacy Act (Cth) 1988, the Personal Information Protection Act (Tas) 2004, and the Australian Service Excellence Standards.
By using our website, you consent to the terms of this Personal Information Collection Statement. We encourage you to check our website regularly for any updates to this Personal Information Collection Statement.
What Information We Collect
You can access our home page and browse our site without disclosing personal information.
However, if you share personal information with us, we may collect and hold that information. Personal information includes information that can identify you, such as your name, address, other contact details and other information relevant to providing you with the services you are, or someone else you know, is seeking.
The types of personal information we collect from you may include:
Name, email address, and phone number (when submitting an enquiry, making an online booking, or subscribing to our mailing list)
Information you provide in contact forms, surveys, or feedback submissions
IP address, browser type, and website usage data (via cookies and analytics tools). You may choose to adjust your browser settings to refuse cookies, but please note that some website functions may be affected.
Any other information you voluntarily provide
Failure to Provide Information
If the personal information you provide to us is incomplete and/or inaccurate, we may be unable to provide you with the services you are seeking.
How We Use Your Information
The personal information that we collect and hold about you depends on your interaction with us. Generally, we will collect and hold your personal information for the purposes of:
- providing services to you;
- to respond to queries made by you;
- to keep ourselves and you informed of the status of a conference or event you have expressed an interest in, or are attending;
- providing you with promotional information about us, our related entities and other organisations that we have affiliations with;
- facilitating our internal business operations, including the fulfilment of any legal requirements;
- analysing our services and customer needs with a view to developing new and/or improved services;
- to monitor our website performance;
- keep you up to date of our achievements, new appointments, future conferences and events.
Disclosure of Information
Your consent for sharing personal information will be sought and respected in all situations unless:
- it is unreasonable or impracticable to gain consent or consent has been refused and
- without information being shared, it is anticipated a child, vulnerable person or member of their family will be at risk of serious harm, abuse or neglect, or pose a risk to their own or public safety.
We do not sell, rent, or trade personal information. However, we may disclose information to:
- Service providers or contractors who assist with website or business operations and communications
- Legal or regulatory bodies where required by law
- Other third parties with your consent or as permitted under privacy legislation
Data Security
We store your personal information in different ways, including both in paper and in electronic form.
The security of your personal information is important to us. We take all reasonable measures to ensure that your personal information is stored safely to protect it from misuse, loss, un-authorised access, modification or disclosure, including electronic and physical security measures.
However, please note that no method of online transmission is 100% secure. You should take care when sharing sensitive information online.
Your Rights and Choices
Under Australian privacy laws, you have the right to:
- Access, correct, or request deletion of your personal information
- Withdraw consent for marketing communications
- Lodge a complaint if you believe your privacy rights have been breached
You may access personal information we hold about you, upon making a written request. The ATDC will endeavour to acknowledge your request within 14 days of its receipt and to provide you with access to the information requested within 30 days. We may charge you a reasonable fee for processing your request.
We may decline a request for access to personal information in circumstances prescribed by the Australian Privacy Act (Cth) 1988.
SPAM Act (Cth) 2003
The ATDC is committed to observing its obligations under the Spam Act (Cth) 2003. If you receive a commercial electronic message from us and you do not wish to receive any further messages of this nature from us, please follow the steps outlined in the email you have received from us or email us at hello@atdc.org.au or phone (03) 6231 5002.
Links to External Websites
Our website may contain links to third-party sites. This Personal Information Collection Statement does not extend beyond this website. When visiting other sites from this website, we recommend that you read the relevant Personal Information Collection Statement of that site and organisation.
Updates to This Personal Information Collection Statement
This Personal Information Collection Statement may be updated periodically. Any changes will be posted on our website with the revised effective date. Continued use of our website constitutes acceptance of the updated terms.
Questions, Complaints and Grievances
For privacy related enquiries, please contact us at hello@atdc.org.au or phone (03) 6231 5002.
If you would like to make a complaint about our handling of your personal information, please contact us in the first instance.
If you are not satisfied with our response, you can escalate your enquiry to the Ombudsman at www.ombudsman.tas.gov.au or phone 1800 001 170, and lastly, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
